McCain Foods Ltd. is a leading producer of French fries and potato specialities in the world. Located in Florenceville, New Brunswick, Canada, McCain has become a global leader in the frozen food industry in Canada and around the world due to our delicious and convenient food products that are nutritious and delicious for your family at any time, anywhere.
McCain Foods (India) is a wholly-owned subsidiary of McCain Foods Limited in Canada. Since 1998, McCain has been engaged in agriculture R&D and in the development of the frozen food market in India and the countries of the subcontinent.
At McCain, it’s our constant endeavour to create good food, which is produced at our plant based in Mehsana. In order to maintain an impeccable standard of quality, we strive to use the highest quality ingredients. Our products include but are not limited to fries, smiles, aloo tikki, veggie fingers, cheese bites, emotibites, mini cheese samosas and more.
But McCain is more than potatoes! At McCain Foods, our values of being family-oriented, authentic, trustworthy, and committed to quality shape everything we do and are reflected in our culture worldwide.
Position Title: Quality Executive – Supplier Management
Position Type: Regular – Full-Time
Position Location: Mehsana
Requisition ID: 33996
Position Summary:
This position plays a crucial role in McCain Foods India’s success by Managing the implementation and execution of Food Safety and Quality Assurance programs for Raw Material and Packaging Material suppliers. The objective is to ensure the availability of safe, wholesome, and premium-quality raw materials and packaging materials for product manufacturing in alignment with McCain’s Food Safety and Quality Management System.
The job entails comprehensive Supplier Quality responsibilities, including onboarding new suppliers, ensuring food safety compliance through audits and engagement programs, harmonizing specification management, managing supplier documentation, and overseeing supplier compliance and performance. Additionally, this role requires close collaboration with Plant Quality and Procurement, with clearly defined responsibilities.
Responsibilities and Accountabilities:
- Manage and lead the New Supplier Approval Process, which includes due diligence on documents as per KEFSQ and other legal requirements, MUI halal registration of ingredients and packaging materials, and conducting site approval audits followed by CAPA verification.
- Maintain a supplier database with records of approval and compliance documents. Present the supplier approval file to the FSQ Manager for sign-off to ensure that only approved suppliers are utilized.
- Coordinating with the product development team to conduct new ingredient trials while ensuring food safety and quality requirements are met.
- Conduct the annual supplier audit and surveillance visit in accordance with food safety and quality compliance at the supplier’s facility. This will involve regular audits based on a risk matrix and ensuring that all observed findings are fully addressed. Additionally, manage the documentation and data related to the audit report, root cause analysis (RCA), and corrective action and preventive action (CAPA) report, including evidence of closure for all issues identified.
- Rigorous validation of Key Performance Indicators (KPIs), the thorough auditing of data, and the systematic implementation of corrective actions arising from verification activities directed at the supplier.
- Evaluates the Food Safety and Quality management systems of approved raw material and packaging suppliers through a thorough review of documentation, including FSSAI license, GFSI Certification, Halal Certification, and biannual FSSR reports. Initiates escalation procedures to address any identified deviations promptly, ensuring compliance with food safety standards.
- Oversee the Supplier Food Safety and Quality Index by tracking complaints, ensuring effective communication with suppliers, conducting meetings, and verifying Corrective Action Plans (CAP) to prevent recurring FSQ complaints.
- Implement and manage standard procedures and templates for Supplier complaint handling, RCA & CAPA collection and verification.
- Evaluate supplier performance based on incoming compliance, food safety, and the quality compliant index, along with timely submission of other regulatory documents for continuous improvement. Publish the TCI of suppliers on a biannual basis in collaboration with cross-functional teams and suppliers.
- Supplier development and upskilling through the Engagement Program, known as the Supplier Sampark Program, will be based on performance evaluations (TCI) and risk assessments. This initiative will involve close collaboration with the procurement function and will include regular progress updates.
- Conduct a supplier risk assessment for all raw material and packaging suppliers, ensuring that no high-risk suppliers providing high-risk ingredients are included in the system, with escalation procedures in place for reporting such cases.
- Conducting an annual review of the KEFSQ Supplier Quality Management SOP and incorporating new requirements as per AIB, FSSC 22000, SQMS, and RBI standards.
- Ensuring All raw materials and packaging materials must be registered with MUI and JUHF Halal before trial and commercial production.
- Create a system for ongoing review and alignment of COA with signed specifications, ensuring clear communication with suppliers about requirements.
- Implementing a calibration program for auditors and outsourced auditors to identify potential risks at supplier facilities.
- Create and implement strategies, procedures, new initiatives, and projects to improve supplier management. Continually review supplier product management such as allergen management and new additions at the supplier facility.
- Leading Supplier Quality Management project to digitalize Incoming Inspection, Food Safety & Quality Compliance, Supplier Documentation, and Performance Evaluation Management.
- Conducting a thorough review of the Ingredient Risk Assessment together with a microbiologist ensures the highest safety and quality standards are met.
- Participating in cross-functional discussions on complaint root cause investigations and implementing corrective actions at the suppliers’ end.
- Participating in weekly self-Inspection rounds & identifying potential Food Safety risk in the plant ensuring end to end closure.
- Contributing to customer and other audits, such as AIB and FSSC, to ensure the plant achieves its targets.
- Engaging in daily product cutting sessions to understand the potential Impact of any deviation & working with supplier on the issue.
- Evaluate suppliers’ food safety and quality data, identifying areas for improvement through meetings. Address major compliance issues with suppliers in collaboration with the McCain Quality Team to mitigate Food safety risks.
Requirements:
Academic and other accreditations:
- Food Technologist/master’s degree in science.
- Lead Auditor with Knowledge of ISO 9001; ISO 22000, FSSC 22000 is desirable.
- Knowledge of regulatory requirements related to FSSAI.
Required Knowledge, Skills and Abilities:
- Functional Competencies
- Basic reading, writing, and arithmetic skills required
- Knowledge of food manufacturing operations and QA programs.
- Knowledge of food technology, food microbiology, safe food handling procedures and foodservice sanitation practices.
- Knowledge of Good Manufacturing Practices (GMP), HACCP Principles,
ISO 9000, FSSC 22000, GFSI, regulations and applicable food codes for foodservice operations. - Ability to design and conduct Quality and Food Safety Audits.
- Ability to manage multiple, complex projects and responsibilities in a fast-changing environment
- Ability to communicate effectively and influence suppliers
- Ability to apply sound technical principles to root cause analyses, problem solving and project management.
- Familiarity with product regulations, food safety, product labeling and nutrition science including FSSAI and Legal Metrology.
- In depth understanding of food safety requirements.
- Ability to lead small teams, to manage progress effectively in ambiguous and unstructured situations
- Ability to manage multiple priorities and deliver accurate outcomes
- Ability to multitask and be detail oriented.
- Ability to organize collection of data, analyze information and capture conclusions
- Managing complex stakeholder relationships
- Must possess the ability to coordinate and plan strategically.
- Behavioral Competencies:
- Analytical and decision-making skill
- Communication & Presentation
- Teamwork
- Problem Solving
- Attention to Details
- Flexibility: Job requires 50% travel
- Supplier Quality Management Awareness Initiative
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