Senior Quality Officer – Fortify Health

Fortify Health FOOD TECH

Fortify Health has a vision for a healthier world where everyone has the micronutrients they need to survive and thrive. We work toward this by enabling access to micronutrient-rich wheat flour (chakki atta) to reduce and prevent iron deficiency anaemia. 

Fortify Health operates through three flagship programmes:

  1. Open Market: Support millers to cost-neutrally fortify chakki atta in the open market. We provide our mill partners with the equipment, materials and training that they need to produce high quality fortified chakki atta. 
  2. Partnerships: Work closely with both state government and quasi-governmental organisations to support them to provide fortified chakki atta to their beneficiaries.
  3. Research, Monitoring & Evaluation: Monitor the quality of the fortified atta that we support our partners to produce and conduct evaluation studies to understand the impact and effectiveness of our programme.

Fortify Health is planning to grow rapidly in the next two years, aiming to support nourishing rotis for more than 25 million Indians per day by the end of 2025. This expansion will only be possible if we find and collaborate with new mill partners.

The Senior Program Manager will drive our outreach efforts with new mill partners, finding and liaising with new potential partners. They will act as crucial advocates for fortification. They will also play a key management role within Fortify Health. The Senior Program Manager will work closely with Program Officers and other teammates to coordinate expansion efforts into new states. 

The Program Manager has the exciting opportunity to manage and support the scale up of a rapidly growing team. The Senior Program Manager (SPM) will report to Fortify Health’s Associate Director of Programs.  

  • Team: Monitoring and Evaluation (M&E)
  • Salary: INR 86,714 per month 
  • Location: Pune/Aurangabad (Maharashtra)
  • Terms of employment: Contract for one year, renewal by mutual agreement
  • Language Requirement: English (preferably Hindi as well)
  • Application Deadline: 11:59pm IST, 12th August 2024*

    *Please note: We will be reviewing applications on an ongoing basis before the closing date, so we recommend submitting applications as soon as possible.

About Fortify Health

Fortify Health has a vision for a healthier world where everyone has the micronutrients they need to survive and thrive. We work toward this by enabling access to micronutrient-rich wheat flour (chakki atta) to reduce and prevent iron deficiency anaemia. 

Fortify Health operates through three flagship programmes:

  1. Open Market: Support millers to cost-neutrally fortify chakki atta in the open market. We provide our mill partners with the equipment, materials and training that they need to produce high quality fortified chakki atta. 
  2. Partnerships: Work closely with both state government and quasi-governmental organisations to support them to provide fortified chakki atta to their beneficiaries.
  3. Research, Monitoring & Evaluation: Monitor the quality of the fortified atta that we support our partners to produce and conduct evaluation studies to understand the impact and effectiveness of our programme.

Position Overview

Fortify Health seeks a highly skilled and experienced Senior Quality Officer to join our team. The Senior Quality Officer will play a crucial role in ensuring the highest quality and safety standards in our  fortification processes. This position requires a strategic thinker with a deep understanding of quality control, regulatory compliance, and food safety standards. The ideal candidate will have a strong background in quality assurance, excellent leadership skills, and a passion for improving public health.

Responsibilities and activities

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  • Quality Assurance
    • Oversee and manage the entire quality assurance process, including the development and implementation of comprehensive quality control protocols for fortified wheat flour and other fortified products.
    • Collect data periodically, enter it, and analyze it to give actionable insights to the program team to improve fortification operations in the mills. Additionally, they will oversee the data collection for the mills in MP.
    • Ensure consistent and accurate analysis of data, interpretation of results, and communication of outcomes to relevant team members and stakeholders.
    • Stay current with changes in regulations and standards, and update internal protocols and SOPs accordingly.
    • Develop and deliver training programs and workshops to enhance the capacity of staff and stakeholders in quality assurance.
    • Prepare detailed internal and external reports on quality performance, including analysis of data trends and recommendations for improvements.
    • Design, implement, and continuously improve SOPs for testing, analysis, quality control, and selection of appropriate testing methods as per analytical and regulatory requirements.
    • Ensure that all SOPs are adhered to and updated regularly to reflect best practices and regulatory changes.
    • Lead initiatives for continuous improvement in quality assurance processes and fortification programs.
    • Identify and implement innovative solutions to address quality challenges and enhance the overall effectiveness of fortification efforts.
  • Quality Control 
    • Perform and supervise rapid quantitative iron testing in fortified wheat flour using iCheck Iron and other advanced testing methods.
    • Conduct and oversee quality control of fortification premix, ensuring that all relevant QC documents are maintained accurately.
    • Maintain and oversee accurate records of all quality control activities, including test results, audit findings, and corrective actions.
    • Ensure that all quality control procedures comply with national and international food safety regulations and standards, including those set by the World Health Organization (WHO) and local regulatory bodies.
  • Team management & collaboration
    • You will also be responsible for managing the quality team. This includes gathering data from quality officers and compiling and analyzing the relevant data. Any approval as per FH standards. 
    • Coordinate with remote working teams and external laboratory partners to plan, schedule, and conduct sample testing and quality audits.
    • Train and mentor junior quality officers and other staff on quality control procedures, best practices, and use of testing equipment.
    • Assist the operations team in conducting vendor quality audits and ensuring vendor compliance with quality standards.
    • Foster strong relationships with government agencies, industry partners, and other stakeholders to promote the adoption of quality standards in food fortification.

Requirements

  • Bachelor’s or Master’s degree in Food technology, milling engineering, or a related field
  • Minimum of 5-7 years of experience in quality assurance and control, preferably in the food industry or public health sector.
  • In-depth knowledge of food safety regulations, quality standards, and best practices.
  • Strong analytical skills and the ability to interpret complex data.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Proven leadership abilities and experience in managing teams.
  • Strong organizational skills and attention to detail.
  • Passion for public health and commitment to improving nutrition and food safety.

Desirable attributes

  • Experience working with remote team members
  • Experience working independently
  • Relevant experience in the NGO field environment 
  • Scientific literacy to understand the finer points of fortification through the academic literature
  • Fluency in Hindi/English

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