Manager – Quality Assurance – Britannia Industries Limited

About us

We demand the best of ingredients
and package their natural goodness in our products, without compromise.

Britannia Industries is one of India’s leading food companies with a 100 year legacy and annual revenues in excess of Rs. 9000 Cr. Britannia is among the most trusted food brands, and manufactures India’s favorite brands like Good Day, Tiger, NutriChoice, Milk Bikis and Marie Gold which are household names in India. Britannia’s product portfolio includes Biscuits, Bread, Cakes, Rusk, and Dairy products including Cheese, Beverages, Milk and Yoghurt. Britannia is a brand which many generations of Indians have grown up with and our brands are cherished and loved in India and the world over. Britannia products are available across the country in close to 5 million retail outlets and reach over 50% of Indian homes.

The company’s Dairy business contributes close to 5 per cent of revenue and Britannia dairy products directly reach 100,000 outlets.

Britannia Bread is the largest brand in the organized bread market with an annual turnover of over 1 lac tons in volume and Rs.450 crores in value. The business operates with 13 factories and 4 franchisees selling close to 1 mn loaves daily across more than 100 cities and towns of India.

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We have a presence in more than 60 countries across the globe. Our international footprint includes presence in Middle East through local manufacturing in UAE and Oman, are the No 2 biscuit player in UAE with a strong contention to leadership and have a similarly strong market position in the other GCC countries. We are also the market leaders in Nepal and are in the process of investing a manufacturing facility in the country.

Our foot print spreads across North America, Europe, Africa and South East Asia through exports and we are investing in a state- of- the- art facility in Mundra SEZ, Gujarat, to service the exports markets.

Our strategic expansion plan is based on the principle of ‘One new market a year’. We plan to expand through local operations in Africa and South East Asia in the coming years.

Britannia takes pride in having stayed true to its credo, ‘Eat Healthy, Think Better’. Having removed over 8500 tonnes of Trans Fats from products, Britannia became India’s first Zero Trans Fat Company. Over 50% of the Company’s portfolio is enriched with essential micro- nutrients which nourish the body.

The company set up the Britannia Nutrition Foundation in 2009, and began working on public private partnership to address malnutrition amongst under-privileged children and women.

Our Core Emphasis Across Portfolios Is On Healthy, Fresh And Delicious Food.

Brand Britannia is listed amongst the most trusted, valuable and popular brands in various surveys conducted by prestigious organizations like Millward Brown, IMRB, WPP Group and Havas Media Group to name a few.

Our relentless focus on quality and freshness have won us prestigious accolades including the Golden Peacock National Quality Award and the Ramakrishna Bajaj National Quality Award.

However, the award that we cherish the most is the one given by our consumers.Britannia is recognized as one of the most trusted, valuable and popular brands among Indian consumers in various reputed surveys.

Britannia believes that ‘Taste & Trust’ are its sobriquet and will constantly endeavor to make a Billion Indians reach out for a delightful and healthy Britannia product several times a day!

 Imagine Britannia.

Location- Gwalior, Madhya Pradesh, India

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Job description

Position Title: Quality Assurance Manager

Function: Quality Assurance

Educational Qualification: B Tech- Food Technology

Experience

  • 11-12+ years’ experience in QA- QC in reputed firm / corporate office
  • Prior experience of handling consumer complaints/ dealing with consumers directly

Desired Competencies

  • Good communication skills, written & verbal
  • Experience on CRM tool preferred
  • Expertise on excel / working on spread sheets is essential

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Key Responsibilities

  • Lead the development of Quality and Food Safety Management Systems and continuously update guidelines and metrics as per Food Safety Management system to cover all Processes in the Value Chain.
  • Establish mechanism for effective Monitoring and Review of key metrics related to compliance of established Quality processes (through periodic audit or otherwise)
  • Lead the development of Quality Capability in the System through Deployment, Training Plans and Coaching.
  • Institutionalization of Operational Excellence program such as TQM, TPM, Lean and Six Sigma across various business processes.

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